Return Policy

What is your returns and exchanges policy?

Olivvi accepts returns and exchanges of unworn, unwashed, damaged or incorrect items within 14 days of the original delivery date for either a full refund back to the original payment method or for store credit. Items must be returned with Olivvi tags attached. To make a return please contact our customer support team at

When will I receive my refund?

Refunds for Olivvi World will be processed once the item is scanned by the carrier and when received by the Seller's warehouse. If you are returning for a refund, you will receive an email confirmation once your refund has been issued. If you are returning damaged or incorrect goods for an exchange, we will send the requested item(s) out to you. If you return a purchase made with a gift card, your refund will be returned to your gift card.

Sale items are final sale.